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OUR VOLUNTARY RETURN WARRANTY:
Regardless of your statutory rights, you can send your order back to RIEHL – Military & Outdoor Equipment within 30 days from the date of received, as long as the items are complete and in unused and undamaged condition.
Right of withdrawal
Withdrawal
You have the right to withdraw your contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date on which you, or a representative third party party who is not the carrier have taken possession of the goods.
To exercise your right of withdrawal , you must contact us
RIEHL – Military & Outdoor Equipment
St.-Michael-Str. 1
86972 ALTENSTADT
Fax: 08861-935 25
E-Mail: info@riehl-military.com
and inform us through a clear statement (eg by post letter, fax or E-mail ) of your decision to withdraw from this contract. You can of course use the attached model withdrawal form which is however not mandatory.
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
Effects of withdrawal
If you withdraw from this contract , we reimburse you all the payments that we have received from you , including delivery costs ( with the exception of the additional costs arising from the fact that you have chosen a expensive type of delivery other than that offered by us standard delivery ) , and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us . For this repayment , we use the same method of payment that you used for the initial transaction , unless you explicitly agreed otherwise ; in any case you will be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods , whichever is the earlier. You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days.
You only need to pay for any diminished value of the goods, if the deterioration in value is due to a inpropper use or handling of the goods.
Exclusion of the right of withdrawal
The right does not apply to distance contracts
The supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer.
The supply of newspapers , periodicals and magazines , with the exception of subscription contracts.
Download withdrawal
Download withdrawal form
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